[eBook] Omnichannel Personalization for eCommerce – A Modern Approach
To achieve remarkable customer loyalty and engagement rates, it is imperative for eCommerce brands to provide a highly personalized experience to users across all touchpoints.
This eBook post illustrates how a modern eCommerce enterprise can facilitate omnichannel personalization at a 1:1 scale for users across multiple channels.It highlights ways in which an eCommerce brand can create engaging communication over website, email, mobile, online advertisements, and so on.
After reading this eBook you'll learn the following:
- Improving eCommerce engagement with campaigns over different channels
- Implementing a seamless engagement strategy
- Using AI to personalize communication across all channels